“Why are you surprised? — I just watched it in the waiting room.”
A patient who has already seen how an implant is placed does not need the introduction. They arrive with the vocabulary, and often with a question — which is a far better starting point than a blank look. You spend the consultation on their case rather than on the category.
It changes what the first five minutes are for. Not a lecture on dentistry in general, but a conversation about this mouth, this bone, this decision.
They are not alternatives — they cover two different moments of the same waiting time, and clinics run both.
One rotation on the TV, playing to everyone present. It reaches the patient who would never scan anything, the accompanying parent, the person waiting for a check-up. Nothing is asked of anyone: they only have to look up.
A QR code that sends each patient, individually, the films and documents matching their own treatment. What the room’s screen cannot do — speak to this patient about this plan — the card does.